Standard Warranty Terms

Claims Processing System (CPS)

NOTE:  The CPS is used only for claim submission for service work already performed by an authorized servicer, not for requesting service on Welbilt equipment.  If you need to request service please contact the local Welbilt authorized servicer or distributor.

To access the CPS click here.

You must be issued a username and password before you can access the system.Please, email kc-fsg-administration@welbilt.com to request access and include the brand(s) for which you need to submit a claim.


Refer to "CPS Instructions" for details on how to use the system
Refer to 
"KC Multiple Claim Upload" for details on how to upload many claims simultaneously.

Frequently Asked Question

Refer to FAQ's to view a few questions that we receive regularly from some of our users.