Service Directory

We strive to provide a comprehensive professional service when ordering Equipment Parts & Accessories from Welbilt. This is where our dedicated Customer Service Centre Team is available to help you with any Equipment and Spare Parts ordering or Service issues that you may have. All you need to do is contact our Team who will assist you in resolving any concerns you may have.

Merrychef Service Team
Telephone: +44 (0)1483 464902
Opening Hours: 08.00 – 18.00 Monday to Sunday

Service Administration
Telephone: +44 (0)1483 464914
Opening Hours: 08:45 – 17.15 Monday to Friday

Equipment Sales Team
Telephone: +44 (0)1483 464901
Opening Hours: 08:45 – 17:15 Monday to Friday

Spare Parts Sales Team
Telephone: +44 (0)1483 464903
Opening Hours: 08:30 – 17:15 Monday to Friday

For any escalated issues, please contact one of the senior team:

Regional Service Manager - UK & Northern Europe
Mick Bradley
Telephone: +44 (0)1483 464921
Customer Service Manager - Northern Europe
Richard Paine
Telephone: +44 (0)1483-464960

The team will endeavour to respond to you with any concerns as quickly as possible, for all customer complaints an update will be provided within 5 working days.

As part of the Welbilt group, we work closely with many suppliers and distributors around the world, to help you find the solution you need today and to meet your goals for the future.